Neiman Marcus is your go-to destination if you’re seeking an unparalleled high-end shopping experience. But does Neiman Marcus offer price matching to ensure you get the best deal possible? Let’s explore the details.
Neiman Marcus Price Match Policy
Neiman Marcus offers a price match policy, although it may not always be prominently displayed on their website. To ensure you benefit from this policy, your best bet is to initiate a live chat with one of their customer service representatives. Here’s how you can do it:
- Visit the Neiman Marcus website and navigate the “Contact Us” section.
- Locate the live chat button in the lower right-hand corner.
- Begin a chat session and provide the representative with the URL of the competitor’s website where you found a lower price, along with the item’s details.
- The customer service representative will verify the price and make the necessary adjustments during your chat session.
Please note that Neiman Marcus price matching applies to identical items (same style, color, size), and the competitor’s website must be an authorized brand retailer. This means third-party sellers on platforms like Amazon or eBay are not eligible.
Items on clearance and specific offers like buy one get one free (BOGO) are generally excluded from the price match policy. Additionally, it’s essential to be aware that Neiman Marcus reserves the right to modify or discontinue its price match policy at any time without prior notice.
Neiman Marcus Price Adjustment Policy
Yes, Neiman Marcus does have a price adjustment policy. If you purchase an item on sale within ten days, you can request a refund for the price difference. To request a price adjustment:
- Have your order number ready.
- Call Neiman Marcus customer service at 1-888-888-4757 within the 10-day window.
- Please keep proof of the sale in case the representative asks for it.
For more information, you can refer to Neiman Marcus’ price adjustment policy, last updated on March 29, 2019, on their website.
Handling Price Errors
In the event of price errors, if an item is advertised at a lower price than it’s selling for, you will be charged at the lower price. If an item was announced at a higher price than the actual amount, you’ll be automatically charged the lower erroneous price. If you encounter any issues with these prices, take a screenshot, document the error, and promptly submit it to Neiman Marcus’ customer support team.
More Ways to Save at Neiman Marcus
In addition to price matches and adjustments, here are some additional strategies to maximize your savings at Neiman Marcus:
1. Take Advantage of Free Returns and Exchanges
Neiman Marcus offers free returns and exchanges both in-store and online. If you’re unsatisfied with your purchase, return it within 30 days for a full refund. If you need to exchange an item for a different size or color, Neiman Marcus covers shipping costs both ways.
2. Apply for the InCircle Capital One Credit Card
If you’re a frequent Neiman Marcus shopper, consider applying for the InCircle Capital One Credit Card, which offers various perks like InCircle Reward certificates, concierge services, and exclusive offers.
3. Enjoy Free Shipping
Neiman Marcus provides free standard shipping on most orders, with fast delivery times, saving time and money when shopping online.
4. Shop Off-Season
Take advantage of off-season shopping to score great deals on clothing and accessories as retailers clear out old inventory to make room for new items.
5. Opt for Curbside Pickup
For a time-saving shopping experience, select curbside pickup at eligible Neiman Marcus locations, allowing you to shop online and pick up your purchases without waiting in line.
6. Use Rakuten for Cashback
Sign up for Rakuten, a cashback site offering discounts at select retailers, including Neiman Marcus. Shop through Rakuten to earn cashback on your purchases.
In Conclusion
Neiman Marcus offers an exceptional shopping experience, and by making the most of their price match policy and other cost-saving tips, you can enjoy the luxury of high-end fashion without breaking the bank. Shop smart and enjoy the best deals Neiman Marcus has to offer.